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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brittany Smith

July 17, 2024

5  out of  5 rating by Brittany Smith
"Maria was great! She worked with us for a month with getting us our insurance. And she made sure we got a great rate. Thank you for all your help we really appreciate it."
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Charlotte Ready

July 16, 2024

5  out of  5 rating by Charlotte Ready
"Maria Dabolt provided excellent and professional service for me quoting my homeowners and auto coverage. I shopped with several agents and Maria impressed me with her follow ups and knowledge of the industry. Importantly, she made me feel she wanted my business and was patient to answer all my questions. I highly recommend Maria for her excellent service and professional demeanor. Charlotte Ready"
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Karin Boutwell

July 16, 2024

5  out of  5 rating by Karin Boutwell
"My experience with state farm was very helpful and pleasant. State farm is great with customer service and very easy to deal with. I appreciate all their help. I am a happy customer!"
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William Strickland

July 15, 2024

5  out of  5 rating by William Strickland
"Fast quick service would recommend"
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Robert Schultz

July 12, 2024

5  out of  5 rating by Robert Schultz
"Very helpful and saved me some $$$. Excellent service from Tatum!"
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david mimms

July 10, 2024

5  out of  5 rating by david mimms
"Maria and Zoey made an unsettling situation vanish. I’m in Ga, own the house my daughter lives in, in Paducah. Maria made exceptional suggestions, and the process was seamless. Thank you folks, well done!!"
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Michelle Mcclearn

July 10, 2024

5  out of  5 rating by Michelle Mcclearn
"I have been with State Farm insurance for many years. I have recently moved to Kentucky and I have to say Tatum at Travis Terrell's office was the best agent I have worked with yet! She gave ALL the options and her expertise and let us make our decisions. Extremely knowledgeable and so very helpful! I am sure I will be with them for many years to come! Thank you Tatum!"
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Tim Mckendree

July 9, 2024

5  out of  5 rating by Tim Mckendree
"I couldn't be happier with my Auto insurance team. I called advising of a vehicle purchase. I sent pictures of the Vin number and I had insurance before the paperwork was complete. Tatum took care of everything getting us the info we needed and we drove it home. I would highly recommend Tatum for anyone wanting a quick response to their insurance needs"
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Mike Mcmanus

June 28, 2024

5  out of  5 rating by Mike Mcmanus
"Everyone should come see these folks. Zoey and Travis thoroughly explained the info I needed to make future plans for ky family. Clearly identified prices and plans to fit my exact needs. Many folks are under insured and need to see their agents so they are ready for that "dreaded" day we will all face. Thank you"
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David Landrum

June 25, 2024

5  out of  5 rating by David Landrum
"Absolute pleasure dealing with Zoey. Highly recommend this agent."
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Patricia Metts

June 18, 2024

5  out of  5 rating by Patricia Metts
"Stopped in Monday Jun 17 to get boat and Seadoo insurance. Tatum handled all the paperwork quickly, efficiently, and flawlessly. She was a pleasure to talk with."
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Deborah Woolfolk

June 18, 2024

5  out of  5 rating by Deborah Woolfolk
"Was very nice to be able to find new company to do my insurance. Friendly and caring. Thanks for service."
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Matt True

June 11, 2024

5  out of  5 rating by Matt True
"Called to get a quote once my current insurance went up for the last time Having USAA for 31 years I made the swap Cut my cost by 20% very helpful fast service with the team of agents in Benton Ky Thanks"
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NinjaOfTheVoid

June 10, 2024

5  out of  5 rating by NinjaOfTheVoid
"I was on the market for new auto insurance and compared a few quotes, this was the best by far. Tatum texted right away, I told them I had to wait almost a month because I had already paid for different insurance that month. They kept my quote and started when I needed to. I'm looking at home insurace now. Thank you for staying in contact."
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Ana Gonzalez

June 10, 2024

5  out of  5 rating by Ana Gonzalez
"Thank you for the excellent service all your help to transfer my insurance from San Diego to Kentucky."
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Parker Johnson

June 10, 2024

5  out of  5 rating by Parker Johnson
"Tatum did an excellent job getting me covered for an affordable price didn’t take more than 15 minutes!!!"
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Cassandra Ramirez

June 10, 2024

5  out of  5 rating by Cassandra Ramirez
"I have been speaking with Tatum for awhile now, she has helped me find the best policy that fits what I need and helped me look for a prize that I could afford. I would recommend her to anyone looking for a insurance agent."
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JR House

June 10, 2024

5  out of  5 rating by JR House
"Everything from the initial phone call to getting enrolled in an insurance plan, was actually easy and enjoyable. Very nice staff. Friendly, courteous and very understanding. I would absolutely recommend calling Tatum in the office and getting setup. She was a pleasure to talk to."
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Samantha

May 16, 2024

1  out of  5 rating by Samantha
"I have had insurance through Travis’s office since February 22nd with no issues until now. I got a text that I owe them $92 on top of my normal bill. I contacted Travis and Tatum as she is the one that set me up with my insurance. I was told that I would have to back pay for the months I have had insurance because their system messed up and gave me a discount that I couldn’t have due to a wreck I had in march or 2023. I was upfront with her about my wreck along with anything else that was needed. Today I was told that if I’m not satisfied then I could get different insurance. I don’t see why I have to back pay when their system messed up. I have all the original paperwork from February 22nd when I started my insurance and it has my wreck on it along with the right discounts so I do not understand how their system “messed up”. I do not recommend this office anymore as Tatum was very unprofessional when I talked to her today."
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Jacquelynn Owens

May 13, 2024

5  out of  5 rating by Jacquelynn Owens
"Nice and pleasant staff, very helpful."
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Kristi Hale

May 1, 2024

5  out of  5 rating by Kristi Hale
"I love that I can text them and get a quick response."
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Mike

April 23, 2024

5  out of  5 rating by Mike
"Great place to get insurance. Very helpful and knowledgeable on answering questions and concerns about what is best for you .I would recommend anyone to give them a try ."
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C Hanisch

April 23, 2024

5  out of  5 rating by C Hanisch
"I have loved working with this office. Travis and Tatum have been great communicating changes and helping us get the best price for our policies.. They make sure to find answers if they don’t know when we ask. Very personable and glad they are a part of our insurance family."
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Maggie

April 11, 2024

5  out of  5 rating by Maggie
"I chose this company out of many because I found something i least expected, Joy! Not only did I get one of the best prices they went above and beyond. They have been very efficient and wonderfully compassionate. I could not ask for more out of this experience."
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Sean Cogdill

April 2, 2024

5  out of  5 rating by Sean Cogdill
"The people are great and take there time to get to know you and provide great customer service, I was able to get my insurance quickly and at a cheaper rate than my previous provider."