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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paula Malone

Paula Malone

January 15, 2026

5  out of  5
rating by Paula Malone
"I always have had a great experience with this office. They are all so helpful and kind. They are never pushy and know their jobs well. They give you all of the options and seem totally interested in you as a customer. I would recommend Travis and his office staff to anyone. Thank you so much for your help today. I have all of my policies with them and trust them to be fair."
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Britt Holsenback

January 14, 2026

5  out of  5
rating by Britt Holsenback
"Tatum was super helpful with getting me insurance quotes and finding the best prices for me. She was very attentive, caring, and knowledgeable. Switching insurances with her made my life easier and I was able to feel good about the switch. Thanks again!"
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LP

January 13, 2026

5  out of  5
rating by LP
"Great experience. Tatum took a lot of time with us to transfer all of our policies from another state. Very happy with the result and looking forward to using this agency for many years to come."
We responded:
"Thank you, LP, for sharing your experience! We're glad Tatum could assist you with transferring your policies smoothly. We look forward to serving you for many years ahead. "
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Jade Earley

January 13, 2026

4  out of  5
rating by Jade Earley
"They saved me big time on my premium. Nice quick and responsive to all my questions."
We responded:
"Thank you, Jade, for sharing your experience. We're glad to hear that we could help you save on your premium and that our team was quick and responsive to your questions. We appreciate your feedback and look forward to assisting you in the future. "
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Kimberly Strond

January 9, 2026

5  out of  5
rating by Kimberly Strond
"Tatum did a great job by getting me a really great price on vehicle insurance. I was very pleased."
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Sarah White

January 9, 2026

5  out of  5
rating by Sarah White
"Jessica was amazing, super helpful and took the time to check with me and get me the best quote possible. Excellent customer service and super friendly 😉"
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Mason Fuller

January 9, 2026

5  out of  5
rating by Mason Fuller
"Worked with Jessica Thomas on getting new home and car coverage was super easy couldn’t expect any better!. I Have also suggested to a few family members to switch to State Farm."
We responded:
"Thank you, Mason, for sharing your experience with Jessica Thomas. We're glad to hear that getting your home and car coverage was straightforward. Your recommendations to family members mean a lot to us. "
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Jesse Jaynes

January 8, 2026

5  out of  5
rating by Jesse Jaynes
"Great people to work with. They saved me ton of money. And informed me of things no other agency had ever told me."
We responded:
"Thank you, Jesse, for your feedback! We're glad to hear that our team was able to help you save money and provide valuable information. Your support means a lot to us. "
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Beau Schissler

January 7, 2026

5  out of  5
rating by Beau Schissler
"I must share the wonderful experience that I had. I had a simple request for my policy. The staff deserves to be acknowledged, especially Tatum. Professional and courteous. She should be an educator and trainer. She followed up and kept me updated. She handled my request with no issues. This is another example as to my loyalty to State Farm. Great Job Tatum!"
We responded:
"Thank you, Beau, for sharing your experience. We're glad to hear that Tatum provided such professional and courteous service, and we'll be sure to pass along your kind words to her. Your loyalty to State Farm means a lot to us. "
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Johnny Jones

January 7, 2026

5  out of  5
rating by Johnny Jones
"Tatum did a great job at handling my insurance needs yesterday. She was very professional and friendly. Everyone there is always very helpful."
We responded:
"Thank you, Johnny, for sharing your experience with Tatum. We're glad to hear she was professional and friendly while assisting with your insurance needs. Our team is always here to help! "
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Christine N

January 7, 2026

5  out of  5
rating by Christine N
"Tatum was great"
We responded:
"Thank you, Christine, for your feedback! We're glad to hear that Tatum made a positive impression. Your support means a lot to us. "
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Kelvin Mills

January 2, 2026

5  out of  5
rating by Kelvin Mills
"Nothing but A+ experience with state farm, Travis Terrell gotta a good staff of agent's workingI under him my experience has always been coustomer 1st... special Thanks to Tiffany!!!"
We responded:
"Thank you, Kelvin, for sharing your A+ experience with us. We're glad to hear that Tiffany and the team have made your experience a priority. Your feedback means a lot to us. "
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Willie Liang

December 27, 2025

5  out of  5
rating by Willie Liang
"The best insurance agency in town! They really helpful always taking care of the customers. I really appreciate!"
We responded:
"Thank you, Willie, for recognizing our efforts to take care of our customers. We're glad to be known as the best insurance agency in town and appreciate your support. "
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Heather Whitney

December 26, 2025

5  out of  5
rating by Heather Whitney
"I've got to say I'm extremely impressed by Tiffany at state farm!! I've been struggling to find good car insurance at a decent rate with a agent I can trust!! Tiffany got me set up in minutes!! Everything was explained to me, there was so questions left unanswered!! She took care of everything and found me the best rate possible!! I highly recommend talking to her first before you go anywhere else!!!"
We responded:
"Thank you, Heather, for sharing your experience with Tiffany at our agency! It's great to hear that she was able to assist you quickly and thoroughly, ensuring all your questions were answered. We appreciate your recommendation and look forward to continuing to serve you. "
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Matt Sutman

December 16, 2025

5  out of  5
rating by Matt Sutman
"Haylee Mathis is the most helpful agent I’ve dealt with. She definitely deserves a raise."
We responded:
"Thank you, Matt, for your feedback! We're glad to hear that Haylee has been so helpful to you. Your support means a lot to us. "
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Kelly Cardenas

December 16, 2025

5  out of  5
rating by Kelly Cardenas
"Great office with a welcoming atmosphere and a truly positive team. Everyone was friendly and professional, and Haylee was super helpful in finding the best life insurance for my needs. Highly recommend!"
We responded:
"Thank you, Kelly, for your kind words! We're glad to hear that Haylee and the team were able to assist you with your life insurance needs in such a friendly and professional manner. We appreciate your recommendation!"
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Bridget Haworth

December 16, 2025

5  out of  5
rating by Bridget Haworth
"Saving me money! And they was super fast to do it!"
We responded:
"Thank you, Bridget, for sharing your experience! We're glad to hear that we could help you save money quickly. If you need anything else, feel free to reach out."
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Quinton Taylor

December 15, 2025

5  out of  5
rating by Quinton Taylor
"I was help by the two nicest ladies. Jacquelyn at the front desk and Tiffany as a agent. They got me a quote I could refuse. Thank yall so much for your assistance in my insurance needs"
We responded:
"Thank you, Quinton, for sharing your experience with us. We're glad Jacquelyn and Tiffany could assist you with your insurance needs. Your feedback means a lot to our team. "
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April Richard

December 7, 2025

5  out of  5
rating by April Richard
"Spoke to Tiffany with Travis Terrell office and had my renters insurance moved to a different address. She explained everything to me very thorough and gave me a wonderful quote. I love this office cause they have always taken very good care of me and my family. If you need anything please contact Tiffany or anyone at the Travis Terrell State Farm office and they will take great care of you."
We responded:
"Thank you, April, for sharing your experience with Tiffany and our office. We're glad to hear that everything was explained thoroughly and that you're satisfied with the service. We appreciate your trust in us to take care of you and your family. "
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Megan Born

December 2, 2025

5  out of  5
rating by Megan Born
"They are always so kind and professional!"
We responded:
"Thank you, Megan, for your kind words and for taking the time to leave us a review. We're glad to hear that our team's professionalism made a positive impression on you. If you ever need assistance, feel free to reach out."
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Fantasy Chefs

November 25, 2025

5  out of  5
rating by Fantasy Chefs
"Tip top service from the team. Would highly recommend."
We responded:
"We appreciate you! Building long-term relationships with our customers is what it’s all about, and we’re so happy to have you as part of our insurance family! "
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J Travis

November 22, 2025

5  out of  5
rating by J Travis
"The entire process of getting our homeowners policy was so easy. We were able to do the entire process by text, which was prefect! The prices were also very reasonable compared to other companies and Tatum was great to work with. Thank you!"
We responded:
"Thank you, J Travis, for your kind words and for choosing us for your homeowners policy. It's great to hear that the process was convenient for you and that Tatum provided excellent service. We appreciate your feedback and look forward to assisting you in the future."
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Anthony Thomas

November 20, 2025

5  out of  5
rating by Anthony Thomas
"Bought a Wrangler Rubicon three weeks ago. Had been a Progressive customer and when I went to add the Jeep and take off the two other cars, my rate actually doubled. I began the search for new insurance and punched into a website to see what was out there. Tatum called me the next day, and gave me a quote that saved me a lot. We scheduled for the actual payment and switch for Friday, advising her I worked until 3:30A so please not to call until after 1. She called me after 2 and we got it handled. It was easy, the price matched the quote, and I’m very happily saving money on my insurance and back to State Farm for auto and renters. Easy process, great service, and very understanding of time. Nice to have an actual agent again, too. 800 numbers are not really my favorite. Thanks Tatum! Now I just have to figure out how to keep it clean. 🤣😂"
We responded:
"Thank you, Anthony, for sharing your experience with us. We're glad to hear that Tatum was able to assist you effectively and that you're satisfied with the service and savings. If you need any further assistance, feel free to reach out."
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Daniel Lohbeck

November 20, 2025

5  out of  5
rating by Daniel Lohbeck
"Very helpful and quick to respond."
We responded:
"Thank you, Daniel, for your kind words and the great rating. It's great to hear that you found our service helpful and responsive. We're here whenever you need us."
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Garrett Clark

November 17, 2025

5  out of  5
rating by Garrett Clark
"I've had multiple great experiences with the team, recently with Haylee who I worked with for a life insurance policy."
We responded:
"Thank you, Garrett, for your kind words and for choosing us for your insurance needs. We're glad to hear that Haylee and the team have provided you with great experiences. We look forward to continuing to serve you. Take care!"