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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mackenzie Edwards

Mackenzie Edwards

June 10, 2025

5  out of  5
rating by Mackenzie Edwards
"Tiffany is the best! Got me a super cheap rate on my new car and got everything taken care of within a matter of minutes. Cant recommend enough!"
We responded:
"Thank you, Mackenzie, for sharing your experience! We're glad to hear Tiffany was able to assist you quickly and efficiently with your new car insurance. Your recommendation means a lot to us."
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JENNIFER MELTON

June 5, 2025

5  out of  5
rating by JENNIFER MELTON
"Tiffany helped me over the phone with quotes and setting up autopayment. Quick and painless process! She was very polite and kind! Great job!"
We responded:
"Thank you, Jennifer, for sharing your experience with Tiffany. It's great to hear that she made the process quick and easy for you. We appreciate your feedback and look forward to assisting you in the future."
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Jessica Lee

May 30, 2025

5  out of  5
rating by Jessica Lee
"So incredibly grateful for Travis and his team. I've been fortunate to work with Tatum and she's amazing! I love talking to her because I feel like I am talking to a good friend. She has helped us get our auto and renters insurance and it was such a seamless process."
We responded:
"Thank you, Jessica, for your kind words and for sharing your experience! We're glad to hear that Tatum has made the process seamless for you. Your feedback means the world to us! "
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Stepheni Park

May 30, 2025

5  out of  5
rating by Stepheni Park
"Tiffany was a great help. I came in needing insurance on my new vehicle. Tiffany was friendly, helpful and quick in getting me set up."
We responded:
"Thank you, Stepheni, for sharing your experience with us. It's great to hear that Tiffany was able to assist you efficiently with your new vehicle insurance. We appreciate your feedback and look forward to serving you again."
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ALICE HARRIS

May 29, 2025

5  out of  5
rating by ALICE HARRIS
"I recently had the pleasure of working with Tatum from State Farm, she was very friendly and professional and answered my questions and concerns. I am very pleased with their services and the Awesome rate that I received. Would definitely recommend State Farm"
We responded:
"Alice, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Travis"
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joyce ann jones

May 28, 2025

5  out of  5
rating by joyce ann jones
"I worked with Tatum on getting a quote for home. She was very helpful and made my job less tedious. Highly recommend her!"
We responded:
"Thank you, Joyce Ann, for your kind words! We're thrilled to hear that Tatum was able to assist you effectively. Your recommendation means a lot to us."
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Tiffany

May 28, 2025

5  out of  5
rating by Tiffany
"Wonderful staff that I spoke with. They helped me save quite a bit on my insurance. Greatly appreciate them and their help! ❤️"
We responded:
"Thank you so much, Tiffany! We're glad our team could assist you in saving on your insurance. Your appreciation means a lot to us."
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Chris Rucker

May 22, 2025

5  out of  5
rating by Chris Rucker
"Travis & his team go above & beyond every time I have questions about my coverage. When customer service these days means speaking to someone overseas or an automated AI assistant, I can’t say enough about how much easier it is to speak directly to the team."
We responded:
"Thank you, Chris, for your kind words and for taking the time to share your experience. We're glad to hear that our team's efforts to provide personalized service have made a difference for you. If you have any more questions or need assistance, feel free to reach out anytime. Take care!"
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samantha heidelberger

May 22, 2025

5  out of  5
rating by samantha heidelberger
"Haylee is always very helpful when I have questions about my insurance."
We responded:
"Thank you, Samantha, for sharing your experience with us. We're glad to hear that Haylee has been helpful with your insurance questions. We appreciate your feedback and look forward to assisting you in the future."
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johnathan josleyn

May 21, 2025

5  out of  5
rating by johnathan josleyn
"Haylee is always very helpful with all my insurance needs"
We responded:
"Thank you, Johnathan, for your kind words about Haylee. We're glad to hear she has been helpful with your insurance needs. We appreciate your feedback and look forward to continuing to serve you."
Profile photo of Tonya Turner (Whispering Wings)

Tonya Turner (Whispering Wings)

May 20, 2025

5  out of  5
rating by Tonya Turner (Whispering Wings)
"Tiffany did absolutely amazing with everything on the change with my renters insurance. Did everything in a timely manner, she's friendly, knowledgeable and trustworthy. Thank you for everything!"
We responded:
"Thank you, Tonya, for sharing your experience with Tiffany. We're pleased to hear that she was able to assist you efficiently and with such professionalism. If you need any further assistance, feel free to reach out."
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Lavida Roberson

May 16, 2025

5  out of  5
rating by Lavida Roberson
"Tiffany was kind, helpful and very knowledgeable of all the different types of policies they offer! She went over my current homeowners & car insurance policies. I upgraded my comprehensive car insurance to full coverage & added a new life insurance policy. Ask for Tiffany...no pressure & great service!!! 😉"
We responded:
"Thank you, Lavida, for sharing your experience with us! We're glad to hear that Tiffany was able to assist you with your insurance needs and provide great service. If you have any more questions or need further assistance, feel free to reach out!"
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Ashley McLeod

May 5, 2025

5  out of  5
rating by Ashley McLeod
"I had an amazing experience with Tiffany at State Farm, she made my insurance transfer so quick and easy and was very helpful with this process. I absolutely appreciate her so much and how she valued my time."
We responded:
"Ashley, we truly appreciate your feedback! Our team is dedicated to making sure every client has the best experience possible, and we’re so glad you felt taken care of. Thank you for choosing our agency!"
Profile photo of Trinity Morris

Trinity Morris

May 1, 2025

5  out of  5
rating by Trinity Morris
"Tatum was great to work with on both our home and auto insurance. Great and fast customer service."
We responded:
"Thank you, Trinity, for your kind words and for sharing your experience. We're happy to hear that Tatum gave you great service for your home and auto insurance. If you have any more questions or need help, please feel free to reach out."
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Stephanie Hall

May 1, 2025

5  out of  5
rating by Stephanie Hall
"Tatum is the best! She gave me a quote that was way better than what I was paying with another company. The process was quick and painless. She was so efficient and professional, but most importantly she was extremely friendly. I would recommend her to take care of your insurance needs."
We responded:
"Thank you, Stephanie, for sharing your experience with us! We're glad to hear that Tatum provided you with such efficient and friendly service. Your recommendation means a lot, and we're here whenever you need assistance."
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Morgan Henderson

May 1, 2025

5  out of  5
rating by Morgan Henderson
"Wonderful service and great workers"
We responded:
"Thank you, Morgan, for your kind words and for taking the time to leave us a review. We're glad to hear that you had a positive experience with our team. If there's anything else we can assist you with, feel free to reach out."
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Hannah Howard

April 25, 2025

5  out of  5
rating by Hannah Howard
"Tiffany was very polite, patient and kind working with me on the phone to make the effort to get my new car on my insurance policy and we added renters in which I knew I was going to need."
We responded:
"Thank you, Hannah, for sharing your experience with us. We're glad to hear that Tiffany was able to assist you effectively with your insurance needs. If there's anything else we can help you with, feel free to reach out."
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E J

April 24, 2025

5  out of  5
rating by E J
"I just have to say that Haylee went above and beyond to help me out with my insurance! I travel the country for work and when I happened to be in town I made one phone call and she was able to help me handle all of my needs! Haylee’s great customer service and overall friendly demeanor is what will keep me as a customer with Travis Terrell insurance for a lifetime!"
We responded:
"Thank you, E J, for sharing your experience with us. We're glad to hear that Haylee was able to assist you so effectively and that her customer service made a positive impact. We appreciate your loyalty and look forward to continuing to serve your insurance needs."
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William Haynes

April 11, 2025

5  out of  5
rating by William Haynes
"Tiffany was great, came in to add a motorcycle to my policy. She was able to get it done and have me on my way in less that 15 minutes. Outstanding service."
We responded:
"Thank you for your wonderful feedback. We're thrilled to hear that Tiffany was able to assist you efficiently with your windshield replacement. Your satisfaction is our priority, and we appreciate your 5-star rating."
Profile photo of Kim Hook

Kim Hook

April 2, 2025

5  out of  5
rating by Kim Hook
"Very friendly, knowledgeable and professional staff! They got me the best rate possible for my vehicle and I highly recommend them for any type of insurance needs!"
We responded:
"It’s customers like you, Kim, that make what we do so rewarding! Thank you for the five-star review and for trusting us with your coverage needs."
Profile photo of Brad Miller

Brad Miller

April 2, 2025

5  out of  5
rating by Brad Miller
"Tatum did a fantastic job setting me up small business insurance. The office is a very bright and friendly place. Travis has developed a great team."
We responded:
"Thank you, Brad, for your fantastic feedback! We're delighted to know that Tatum delivered exceptional service and that you appreciated the atmosphere of our office. We value your kind words about our team and look forward to continuing to assist you with your insurance needs."
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Teresa Hardison

April 1, 2025

5  out of  5
rating by Teresa Hardison
"I have had an excellent experience changing insurance companies. I got quotes very fast and they were awesome about making sure I got the deductibles I wanted"
We responded:
"Thank you, Teresa, for sharing your positive experience with us! We're thrilled to hear that the process was smooth and that we could meet your needs with the right deductibles. If you have any more questions or need further assistance, feel free to reach out anytime."
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Jamie Wallace

March 29, 2025

5  out of  5
rating by Jamie Wallace
"Great experience all around with this company!! They try to get you as many discounts with the lowest bill total to fit your budget. Jessica is amazing and goes above and beyond to help if you have any questions or issues, she’s even helped me while not even being at work physically now that’s dedication if you ask me!!! Travis is very nice and also willing to help!! Love this company and the awesome people that work there!!"
We responded:
"Thank you, Jamie, for your wonderful feedback! We're thrilled to hear about your positive experience with our team, especially Jessica and Travis. We appreciate your kind words and are always here to help with any of your insurance needs. "
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Marsha Reed

March 28, 2025

5  out of  5
rating by Marsha Reed
"Travis and his staff are very friendly and knowledgeable. They schedule appointments with you to see if you have any questions about your coverage and advise you of other coverages that are available to you. They are willing to help you “like a good neighbor “! The office has a laid back atmosphere that makes you feel comfortable. I would definitely recommend Travis Terrell as your State Farm agent."
We responded:
"Thank you, Marsha, for your wonderful feedback! We're thrilled to hear that you felt comfortable and well-informed during your visits. It's our pleasure to assist you, and we truly appreciate your recommendation."
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Kristie Cordes

March 27, 2025

5  out of  5
rating by Kristie Cordes
"Travis and staff have always been great. I like the fact they have email, and text for communication. They always answer the phone in a timely matter. I have been with State Farm for about 7yrs and the same office. I would recommend Travis and his staff to anyone."
We responded:
"Thank you, Kristie, for your kind words and for being with us for 7 years! We're thrilled to hear that our communication methods and service have met your expectations. Your recommendation means a lot to us, and we look forward to continuing to serve you."