Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brett Sims

Brett Sims

September 5, 2024

5  out of  5
rating by Brett Sims
"Very informative and insightful. Great folks for making not only financial decisions but overall insured health decisions."
Profile photo of Josh Linsin

Josh Linsin

September 3, 2024

5  out of  5
rating by Josh Linsin
"This was the first time I had to get anything but renters insurance. I had to get home owners on 2 homes and switch from my previous car insurance (of 10 years) so everything would be at one place. Tatum made this one of the easiest things I’ve done insurance wise. It was painless and she beat the price on my car insurance I had had for 10 plus years. My wife and I are greatful for hometown friendliness and kindness. Thanks to the staff at Travis Terrell State Farm and a special thanks to Tatum!!!!!"
We responded:
"Thank you for the wonderful review, Josh! We’re thrilled to hear that Tatum made the process smooth and saved you money on your car insurance. Your appreciation for our hometown friendliness and kindness means a lot. Call us anytime. - Travis "
Profile photo of David Phelps

David Phelps

August 30, 2024

5  out of  5
rating by David Phelps
"Maria helped my wife and I change our insurance to State Farm. It was great going into an office and being able to talk to someone and ask questions instead of doing everything online. I couldn't ask for better service. Maria made us feel welcome and that they appreciate us doing business with State Farm."
We responded:
"David, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Travis"
Profile photo of Tony Stewart

Tony Stewart

August 30, 2024

5  out of  5
rating by Tony Stewart
"Maria was very helpful and explained everything in detail to me. She saved me a lot of money for the same or better coverage on both my car and home owners insurance. I recommend this agency whole heartly!"
We responded:
"Tony, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Travis"
Profile photo of Kathy tarry

Kathy tarry

August 30, 2024

5  out of  5
rating by Kathy tarry
"Maria sat down with us explained all our opinions and worked with us to get the best insurance at the best price. Would recommend there services."
We responded:
"Kathy, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. - Travis"
Profile photo of J “Mistuh J” P

J “Mistuh J” P

August 30, 2024

5  out of  5
rating by J “Mistuh J” P
"I called State Farm for a quote on a car my son wanted to get, and the lady I usually always speak with was out of office. So I had to speak with another person. Maria jumped right up and took control of everything. She was clear and precise about the coverage. Fast and expedient with the return on the amount. Thank you for helping us out. —Jordan P.—"
We responded:
"Hello, thank you for giving us the opportunity to earn your business! My team and I will always be here for you and your insurance needs! - Travis"
Profile photo of Janie Mannon

Janie Mannon

August 30, 2024

5  out of  5
rating by Janie Mannon
"I am so happy I went with State Farm!!! Everyone is so nice and Maria is wonderful!!! State Farm is a lot cheaper than Allstate!"
We responded:
"Janie, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Travis"
Profile photo of Stacey Johnson

Stacey Johnson

August 29, 2024

5  out of  5
rating by Stacey Johnson
"Amazing team much cheaper rates then my previous insurance and they are all very kind!"
We responded:
"Stacey, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Travis"
Profile photo of Gregg Williams

Gregg Williams

August 29, 2024

5  out of  5
rating by Gregg Williams
"Office staff was very professional Received quote quickly Pricing was great Great people/company to do business with"
We responded:
"Gregg, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Travis"
Profile photo of Emma Henry

Emma Henry

August 20, 2024

5  out of  5
rating by Emma Henry
"Extremely helpful, respectful, and kind! Would recommend to anyone looking for car insurance!"
We responded:
"Emma, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Travis"
Profile photo of ALICE HARRIS

ALICE HARRIS

August 20, 2024

5  out of  5
rating by ALICE HARRIS
"I recently had the pleasure of working with Tatum from State Farm, she was very friendly and professional and answered my questions and concerns. I am very pleased with their services and the Awesome rate that I received. Would definitely recommend State Farm"
We responded:
"Alice, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Travis"
Profile photo of Joshua Woleben

Joshua Woleben

August 20, 2024

5  out of  5
rating by Joshua Woleben
"Travis and his staff are top notch, able to procure the best rates from State Farm for both automotive and home, and understand individual situations to make the best recommendations for coverage."
We responded:
"Joshua, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Travis"
Profile photo of Samantha Harris

Samantha Harris

August 19, 2024

5  out of  5
rating by Samantha Harris
"I just got life insurance with Dawn! She is amazing. I switched my auto and home and got business insurance with Jessica! They explained everything very well and made sure I understood everything. Very kind and friendly and patient 😊 Y'all are awesome! Thank you for all your help with everything!"
We responded:
"Samantha, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Travis"
Profile photo of Trudie Musich

Trudie Musich

July 29, 2024

5  out of  5
rating by Trudie Musich
"Dawn, did a great job on getting me life Ins for my daughter, very nice young lady!"
We responded:
"Hello, we appreciate you and the time you have taken to share this kind feedback with us! - Travis"
Profile photo of Victor Brown

Victor Brown

July 29, 2024

5  out of  5
rating by Victor Brown
"Dawn was very good at getting this scheduled on her day off to make sure we had life insurance in case something happened to either of us. she stayed in contact through phone or messages and followed through with everything. I would suggest and give good ratings to everyone at Travis Terrell State Farm. I give four stars because if you give five, there is nowhere to improve. Great guys and gals to work with."
We responded:
"Victor, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Travis"
Profile photo of Lori Kent

Lori Kent

July 25, 2024

5  out of  5
rating by Lori Kent
"THE BEST!!!! We had a great experience getting a quote and activated insurance for auto and home. Communication was excellent and the policy was complete within 24 hours. HIGHLY recommend!"
We responded:
"Lori, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Travis"
Profile photo of Brittany Smith

Brittany Smith

July 17, 2024

5  out of  5
rating by Brittany Smith
"Maria was great! She worked with us for a month with getting us our insurance. And she made sure we got a great rate. Thank you for all your help we really appreciate it."
We responded:
"Brittany, thank you for taking the time to share this feedback from your recent experience with our agency! I'm glad to hear that our team was able to assist you in a helpful and professional manner. - Travis "
Profile photo of Charlotte Ready

Charlotte Ready

July 16, 2024

5  out of  5
rating by Charlotte Ready
"Maria Dabolt provided excellent and professional service for me quoting my homeowners and auto coverage. I shopped with several agents and Maria impressed me with her follow ups and knowledge of the industry. Importantly, she made me feel she wanted my business and was patient to answer all my questions. I highly recommend Maria for her excellent service and professional demeanor. Charlotte Ready"
We responded:
"Charlotte, we are happy that Maria was able to assist you with your insurance needs! Thank you for taking the time to leave us your feedback. Your kind words and recommendation mean the world to us! - Travis "
Profile photo of Karin Boutwell

Karin Boutwell

July 16, 2024

5  out of  5
rating by Karin Boutwell
"My experience with state farm was very helpful and pleasant. State farm is great with customer service and very easy to deal with. I appreciate all their help. I am a happy customer!"
We responded:
"Karin, thank you so much for your kind review! Our team takes pride in delivering top-notch support to our customers. - Travis "
Profile photo of William Strickland

William Strickland

July 15, 2024

5  out of  5
rating by William Strickland
"Fast quick service would recommend"
We responded:
"William, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Travis"
Profile photo of Robert Schultz

Robert Schultz

July 12, 2024

5  out of  5
rating by Robert Schultz
"Very helpful and saved me some $$$. Excellent service from Tatum!"
We responded:
"Robert, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Travis"
Profile photo of david mimms

david mimms

July 10, 2024

5  out of  5
rating by david mimms
"Maria and Zoey made an unsettling situation vanish. I’m in Ga, own the house my daughter lives in, in Paducah. Maria made exceptional suggestions, and the process was seamless. Thank you folks, well done!!"
We responded:
"David, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Travis"
Profile photo of Michelle Mcclearn

Michelle Mcclearn

July 10, 2024

5  out of  5
rating by Michelle Mcclearn
"I have been with State Farm insurance for many years. I have recently moved to Kentucky and I have to say Tatum at Travis Terrell's office was the best agent I have worked with yet! She gave ALL the options and her expertise and let us make our decisions. Extremely knowledgeable and so very helpful! I am sure I will be with them for many years to come! Thank you Tatum!"
We responded:
"Michelle, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Travis "
Profile photo of Tim Mckendree

Tim Mckendree

July 9, 2024

5  out of  5
rating by Tim Mckendree
"I couldn't be happier with my Auto insurance team. I called advising of a vehicle purchase. I sent pictures of the Vin number and I had insurance before the paperwork was complete. Tatum took care of everything getting us the info we needed and we drove it home. I would highly recommend Tatum for anyone wanting a quick response to their insurance needs"
We responded:
"Tim, we are always here to help! We take great pride in our dedicated team who goes above and beyond to ensure that every customer receives the highest level of service. Thank you for your recommendation! - Travis "
Profile photo of Mike Mcmanus

Mike Mcmanus

June 28, 2024

5  out of  5
rating by Mike Mcmanus
"Everyone should come see these folks. Zoey and Travis thoroughly explained the info I needed to make future plans for ky family. Clearly identified prices and plans to fit my exact needs. Many folks are under insured and need to see their agents so they are ready for that "dreaded" day we will all face. Thank you"
We responded:
"Mike, thank you for giving us the opportunity to earn your business. Your feedback is very important to my team and I. We appreciate you. - Travis"