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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathy Reynolds

Kathy Reynolds

July 4, 2026

5  out of  5
rating by Kathy Reynolds
"They and Travis have actually went way above and beyond to help me with any questions I had or issues I've had concerns with. They're so friendly and helpful and I truly wouldn't go anywhere else because of the grace they have shown to me!"
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Samuel Carmichael

July 2, 2026

5  out of  5
rating by Samuel Carmichael
"Always friendly, ready to help ! Answers all questions and provides options for your consideration !"
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Tonya Wall

July 2, 2026

5  out of  5
rating by Tonya Wall
"Wonderful to work with! Very knowledgeable and helpful with everything!"
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C Hanisch

July 1, 2026

5  out of  5
rating by C Hanisch
"Travis‘s office has been great to work with for all our needs.. They’re always helpful and get back with you very quickly. We take great comfort that State Farm is our insurance company."
We responded:
"Hello, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Travis"
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Brenda Mitchell

July 1, 2026

5  out of  5
rating by Brenda Mitchell
"Always friendly faces fast service answered all my questions. Office has a good vibe"
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Jo Beth Priddy

June 25, 2026

5  out of  5
rating by Jo Beth Priddy
"Jessica took great care of me getting insurance with my house n car I was very pleased on how fast she put it all together. Thanks again for your help"
We responded:
"Jo Beth, we really appreciate your kind words. We’re happy Jessica was able to take care of your insurance needs and make the experience simple from start to finish."
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Hannah Hoover

June 25, 2026

5  out of  5
rating by Hannah Hoover
"WONDERFUL customer service! Tatum knew exactly what she was doing and lead me in the right direction! I came out better than i have in years and i was thrilled! Super easy to deal with!"
We responded:
"Hannah, we’re so grateful for your review! Your trust means the world to us, and we’re always here to help with anything you need. Thanks for being part of our insurance family!
"
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Erik Holmes

June 24, 2026

5  out of  5
rating by Erik Holmes
"Tatum and Jessica were SO helpful! They’re wildly responsive and super friendly too! It’s always nice working with experts that carry themselves with this much professionalism. Thanks team!"
We responded:
"We’re beyond grateful for customers like you, Erik! Thank you for taking the time to share your experience—we’re always here when you need us.
"
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Annette Holmes

June 23, 2026

5  out of  5
rating by Annette Holmes
"Anytime we have needed to cancel insurance on a vehicle and put it on another they always get it done fax temporary cards i really appreciate the good quality we have gotten since changing to them and much cheaper insurance i needed insurance put back on the car and it was for 5 vehicles I thought my insurance wasn't bad anytime I need something they help thank you state farm"
We responded:
"Thank you, Annette, for sharing your experience with us. We're glad to hear that our team has been able to assist you efficiently with your vehicle insurance needs and provide you with more affordable options. Your support means a lot to us!"
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Tanner Waid

June 18, 2026

5  out of  5
rating by Tanner Waid
"Kylin was extremely helpful, great to work with, and answered every question I had she got me set up on my truck, bike and renters policy by far the best insurance person I’ve dealt with. Highly recommend if you call them ask for kylin you won’t find any better help! Thank you Kylie for your time and help with all of my questions and concerns you are much appreciated."
We responded:
"Tanner, thank you so much for sharing your experience with us! We're thrilled to hear that Kylin was able to help you with your truck, bike, and renters policy. Your recommendation truly means a lot to us, and we can't wait to pass along your kind words to Kylin!"
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Ellen Montgomery

June 17, 2026

5  out of  5
rating by Ellen Montgomery
"My husband and I changed insurance for our home and all our vehicles to Travis Terrell State Farm Insurance 3 years ago. We have been very happy with the service. They are always ready to help make things simple and easy. As I get older I so appreciate great service from such nice people."
We responded:
"Thank you, Ellen! We’re happy to hear everything has been straightforward for you both. That kind of experience is exactly what we try to deliver."
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Annette Counce

June 16, 2026

5  out of  5
rating by Annette Counce
"Excellent service Tiffany lile was very helpful and nice the rest of the staff was really nice to"
We responded:
"Thank you, Annette, for your kind words. We're glad to hear that Tiffany and the rest of the team were helpful and nice during your visit. We appreciate your feedback and look forward to assisting you again!"
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Meleah Morrison

June 13, 2026

5  out of  5
rating by Meleah Morrison
"Tatum did a fantastic job and communicated fast with us answering our questions, took care of sending info and check to mortgage company. -Brian and Meleah"
We responded:
"Thank you very much for your valuable feedback. We are truly glad to hear that Tatum was able to assist you efficiently and effectively handle the communication with your mortgage company. Your support and trust in our services mean a great deal to us, and we appreciate you taking the time to share your experience!"
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Raeannah Rich

June 12, 2026

5  out of  5
rating by Raeannah Rich
"Tatum was really sweet, she has great customer service skills. She got us exactly what we needed in a very timely matter."
We responded:
"Thank you so much, Raeannah, for your wonderful feedback! We're thrilled to hear that Tatum provided you with excellent customer service and took care of your needs so quickly. We truly appreciate your support and can't wait to serve you again!"
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David Nash

June 10, 2026

5  out of  5
rating by David Nash
"Honest and helpful."
We responded:
"Thank you, David, for your feedback. We're glad to hear that you found our service honest and helpful. If you have any more questions or need assistance, feel free to reach out."
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Karrie Darnell

June 3, 2026

5  out of  5
rating by Karrie Darnell
"I got an amazing insurance policy, with a bargain deal price. I left a car insurance of 7yrs and came to State Farm, I was super nervous but they was so kind and helpful. Only bad thing I could say is, I wish I would of become a member with State Farm sooner. Wonderful insurance company ❤️"
We responded:
"Karrie, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Travis "
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Heather Whitney

June 2, 2026

5  out of  5
rating by Heather Whitney
"I've got to say I'm extremely impressed by Tiffany at state farm!! I've been struggling to find good car insurance at a decent rate with a agent I can trust!! Tiffany got me set up in minutes!! Everything was explained to me, there was so questions left unanswered!! She took care of everything and found me the best rate possible!! I highly recommend talking to her first before you go anywhere else!!!

Update!** Still with state farm and just got renters insurance! I must say Tiffany has been absolutely wonderful! I enjoy talking to her, she such a kind and compassionate person and that alone will always keep me at state farm!! Thank you for everything!!"
We responded:
"Thank you, Heather, for sharing your experience with Tiffany at our agency! It's great to hear that she was able to assist you quickly and thoroughly, ensuring all your questions were answered. We appreciate your recommendation and look forward to continuing to serve you. "
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Amanda Groves

May 19, 2026

5  out of  5
rating by Amanda Groves
"They were able to help me without a problem."
We responded:
"Thank you, Amanda, for your feedback. We're glad to hear that we could assist you smoothly. Your support means a lot to us."
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Derius Harris

May 19, 2026

5  out of  5
rating by Derius Harris
"Tatum was great fast quick to the point she saved me about $45 bucks a month I most definitely recommend them they have great customer service and nose exactly what they're doing !!"
We responded:
"Thank you for your outstanding review! We're thrilled to hear that Tatum provided you with excellent service and savings. "
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Brittany Tucker

May 18, 2026

5  out of  5
rating by Brittany Tucker
"Super helpful everytime I have questions!"
We responded:
"Thank you, Brittany, for your thoughtful feedback! We’re delighted to hear that our team has been helpful whenever you’ve had questions. Your support and kind words truly mean a great deal to us."
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Pat Griffin

May 12, 2026

5  out of  5
rating by Pat Griffin
"Great service! Very helpful and easy to work with!"
We responded:
"Pat, we truly appreciate your support and kind feedback! It’s great to hear you had an easy and helpful experience working with our team. Thank you again for taking the time to share your thoughts."
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Sean Cogdill

May 4, 2026

5  out of  5
rating by Sean Cogdill
"Tiffany was a big help with getting my insurance going again"
We responded:
"Sean, our efficiency of service comes easy when we love helping our customers! Thank you so much for sharing! - Travis "
Profile photo of Chaney Collins

Chaney Collins

April 9, 2026

5  out of  5
rating by Chaney Collins
"So glad I made the choice to get a quote by Tatum. You can tell she truly cares about the customers and what fits them best. She was super quick with getting me a quote! She explained everything to me, also made sure to answer any questions I had. I will recommend Tatum at State Farm anytime somebody ask me about getting insurance!!!"
We responded:
"Thank you, Chaney, for sharing your experience with Tatum! It's great to hear how she provided quick and thorough service while addressing all your questions. We appreciate your recommendation and look forward to assisting you and others in the future."
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William McFarland

April 8, 2026

5  out of  5
rating by William McFarland
"Very quick and great pricing"
We responded:
"Thank you, William, for your feedback! We're glad to hear you found our service quick and our pricing great. Your support means a lot to us."
Profile photo of Robert Martin

Robert Martin

April 1, 2026

5  out of  5
rating by Robert Martin
"The staff at Travis Terrell State Farm is always friendly, knowledgeable and helpful."
We responded:
"Thank you, Robert, for your kind words about our team. We're glad to hear that you find our staff friendly, knowledgeable, and helpful. Your feedback means a lot to us."