State Farm® Insurance Agent Travis Terrell

"I just wanted to share a review on Tiffany Lile! She has been so kind and helpful! She was able to give me a quote in no time! She was very professional and efficient!!"

"Jessica was amazing!!! I talked to her over the phone and she got everything set up. It was a quick and easy process. Once I arrived everyone was so friendly. They even gifted us Girl Scout cookies on the way out. 10/10 recommend for anyone looking for insurance. Thanks you guys."

"They were great help and gave me the best deals!"

"Tatum was extremely helpful. Would definitely recommend them!"

"Tatum worked with me she was very quick at getting me my insurance at a much more decent price than I was having to pay Excellent service I had recommend her for your insurance needs"

"We did all of our dealings with Tatum. She went over and beyond to answer any and all questions we had. She is AWESOME at her job and State Farm is very lucky to have her. If there was more Tatum’s in the world it would be better. She got our trucks house lawn more and side x sides quoted in no time and we are thankful for her and the time she spend helping us."

"Switching to State Farm was the best and easiest decision. Travis and Jessica were amazing to work with. Very friendly and amazing customer service."

"Everybody was very friendly, very helpful, and very understanding. I was working with Jessica and I stopped responding to her reaching out for 2 months because I was in the hospital after a stroke. She remembered me when I was able to come back into the office as she was leaving for her lunch break. She turned right around to help us continue solidifying our policy and kept prices affordable. She was a delight to work with, very optimistic and encouraging about my situation. My family and I were blessed to be taken care of by Jessica and Travis today!"

"Tiffany was very helpful fixing an issue with our billing discount. Great customer service!"

"Couldn't ask for a better insurance team!!! Always looking out for your best intrest,weather it's getting you that low rate we all want and need or answering any questions you have! I highly recommend choosing Travis Terrels office for all your insurance needs!!! Jessica is the agent I work with and my fiancé's agent Tatumn is also so so wonderful give them call and see what they can save you!!!"

"I wanted to say I’m very happy with my agent Travis Terrell today I spoke to his agent Tiffany and she took care of my needs very friendly and got it done Quickly, She’s a sweetheart."

"The team at state farm.are very friendly and helpful. Tatum handled my insurance needs and was diligent about finding the right coverage at the right price for my needs. Would definitely recommend them for all of your insurance needs."

"If I had to describe Travis Terrell’s State Farm office and staff, I would call it “downtown hometown.” That’s the feel you get as you walk through the doors. You are immediately greeted by smiles and offers of treats or drinks together with a “how-can-I-serve-you” attitude. The staff is ALWAYS super helpful. Recently we bought a car that needed to be added to our insurance. Tiffany was a great help in juggling the insurance on the vehicles we own to get us the best value for our dollars. It is so nice to work with a family friendly/service oriented insurance agent and staff!"

"Not much on texting words, but glad Tatum got ahold of me and gave me a quote that saved me $29 a month. She's really nice and plan on sticking with this company from now on."

"Travis Terrell goes the extra mile for his customers! He and his staff are knowledgeable, friendly, and always ready to help. I have recently had to file a homeowners claim as well as an auto claim, and Travis made both situations as easy as possible. Highly recommend!!"

"I recently changed insurance companies, and Tatum made this process amazing! She handled everything over the phone. I'll most definitely be recommending them!"

"Tatum was great fast quick to the point she saved me about $45 bucks a month I most definitely recommend them they have great customer service and nose exactly what they're doing !!"

"I walked in on a cold snowy day when most businesses were closed. I received a warm welcome from the team and excellent service from Tatum. 5 stars!!"

"I switched my insurance with Tatum and she has been wonderful! Her customer service is outstanding! She is very attentive to your needs and always answers your call and questions! I am very pleased with her service 😁"

"Jessica was a pleasure to work with. Easiest transaction I’ve had. Listened to my needs, asked good questions and made sure I was satisfied with my insurance needs."

"Jessica helped me switch all of our insurance policies to State Farm and save a lot of money! She is very knowledgeable in all things insurance and was easy to work with. Thanks again Jessica!"

"I moved from Washington State to Hickory in July of 24. I needed to change insurance because my insurance company at the time was not licensed in Kentucky. Prior to moving I picked the Travis Terrell agency off a list on the internet. Tatum got my renters insurance all set up over the phone. Once I made it to Kentucky I licensed all my cars as well. We had a few hiccups in underwriting. Tatum, Haylee, Jessica, Tiffany and Travis all have helped fix everything right away. Since moving i have had a chance to stop by their office in Benton. I have had conversations with all of the agents. Im here to tell you that they are very warm and caring people. And they have a great love for the people in this community. Its wonderful to see a great group who is all about supporting its own community. Im so thankful to have had a chance to conversate and meet with most of them in office. Reach out if you need insurance! Thanks for everything, Zach"

"Haylee Mathis made my insurance experience easier than expected. Also very friendly atmosphere."

"Haylee was absolutely amazing! She’s patient and always helps find the best discount!"

"Haylee is amazing! She has a good attitude and always trying to find the best discounts to help suit her customers needs!"